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Select your class carefully. We do not issue refunds on digital class purchases. 

How Do Blended/Online Courses Work?

Online Course / Zoom Skills Test Out Directions STEP 1: SELECT & PAY FOR COURSE(S)YOU NEED Click on our navigation tab above or here: Shop. After selecting the classes you need and adding to your cart, at checkout you'll be asked about shipping - for a class - select "No Shipping/No Delivery" option. STEP 2: REGISTER FOR A ZOOM SKILLS TEST OUT Click on our navigation tab above or here: Schedule Zoom Skills Test Out. You must complete the course and pass the exam prior to your skills test out. If you want to wait to schedule until after you complete the online portion of the class that is okay. After you click the link to register, it will bring you to a registration form where you will enter your contact information & the date/time you want. STEP 3: COMPLETE ONLINE CLASS/TEST Within 24 hours, you will receive an email with the link(s) to complete the course you paid for. Complete the course at your own pace…pause….fast forward…rewind….as needed. Once you have selected an answer, it is final. You will not be allowed to change any answers. You must achieve a passing score of 70%+ and you will know immediately upon completion. If you fail you go back to our Shop and purchase a “Retake” for the course that you didn't pass. There will be an additional fee ($10). ASHI requires a test for online classes & charges us so we cannot give these retakes for free. Once you have passed, you have the option of saving and/or print the “Recognition of Completion” certificate. This is not your official certification card & we don't need to see it. STEP 4: COMPLETE THE ZOOM SKILLS TEST OUT We are teaching the remote skills session via Zoom. There is no need for you to have a Zoom account. We will email you a link for an invite to join our Zoom session and you click the link to start it at our scheduled time. Check your video and audio settings on your computer before our session. It's preferable to do the video session from a computer, not a phone. The session will take approx. 30 mins. This is a time for you to demonstrate what you've learned, ask questions, and for us to guide you through a few emergency scenarios. We are LIVE and interactive just as if we were together in person. Be prepared by being in a quiet area with good lighting.